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Thomas went out of his way to create a document and sample program to show me how to launch applications from Proficy ME.
The help was right on the money!
Thomas gave a very fast answer. He responded with a list of issues to check and a PDF resolution to uninstall Machine Edition - our issue was on the list and the PDF worked successfully. I could not ask for more!
Carol was excellent at understanding the problem. She knew who to contact in order to fix the issue, and it was done extremely fast. I was impressed, but more importantly, the end user was satisfied.
Very helpful ... as always !!!
Quick, accurate, and to the point.
Patient staff that walked me through all steps to ensure the problem was fixed correctly
I'm new to GE hardware, and the technical help that I received helped me get my job done! Thank you.
Great experience with Nardia, as always!
Jon quickly identified what my problem probably was and sent me a link to update the license manager. This did fix my problem. Jon was very helpful during the call.
Consulting with Thomas who has wide knowledge expertise and was able to answer and explain many thing about what was happening. He also took the time to run through an installation and an exercise in how to check out and check in a license.
A Fast and Accurate response. This is great.