TempuTech Opens New Revenue Streams for Its Customers

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Reduced unplanned downtime

Increased productivity

Reduced costs

Find out how access to actionable information about the health of their customers’ systems enables TempuTech to deliver it to them in real time so they can avoid downtime and quality issues.

About TempuTech

TempuTech is an OEM provider of grain management systems based south of Memphis, Tennessee. It manufactures custom-built cables and sensors that monitor grain temperature and provides turnkey, scalable hardware and software solutions to both small and large farms.

Temperature sensitivities. Conveyor system hazards. Disparate systems.

To help farmers and grain management companies protect their investments, TempuTech developed two main software offerings—a temperature monitoring system and a hazard monitoring system. It sought to integrate the two systems for real-time, proactive alarming, and automatic back-up and redundancy.

It also needed the ability to access information anytime, anywhere and dig deeper into the data of its customers’ systems to help them avoid downtime and quality issues.

GE solution provides flexible access to asset performance data.

The Equipment Insight Solution, gathers and analyzes temperature and hazard data from TempuTech customers. It then activates alarms in response to specific incidents and conditions, helping the OEM proactively notify their customers. TempuTech can now dispatch the nearest technician to the customer with the right parts and tools in-hand, improving utilization of their field services resources.

The GE system allows onsite viewing and virtual monitoring via a secure cloud environment from mobile devices or browsers, and control of grain transfer operations across the facility. Data is now available in real time in a private cloud-based environment provided by TempuTech for its customers and accessible via a custom URL anywhere, anytime, on any device.

Less downtime and higher customer productivity.

TempuTech anticipates that the GE Equipment Insight solution will improve its customer’s asset performance, reduce unplanned downtime, and improve decision-making effectiveness. With the GE solution, TempuTech is transforming its business model from a “break/fix” maintenance provider to a proactive partner, helping to eliminate downtime and increase productivity for its customers. The GE Equipment Insight solution positions TempuTech customers to seamlessly connect their machines, data, insights, and people—leveraging the power of the Industrial Internet for optimized business performance.

“Virtually centralizing unlike applications, devices and sensors via a web-based remote monitoring and diagnostic solution is improving our ability to service this account, enhancing our value to them as a vendor, and reducing our overall costs-to-serve.”

Adrian Merrill, Vice President Operations, TempuTech, Inc.

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