Already know where to send your product for repair?

You can use our eRMA online form to submit your request for a RMA number. Please note you must have an account to login and submit a request.


You will find the contact e-mail addresses and RMA Request Form for the correct site below.

Already have an account?  Please click the link below to login to eRMA application.

First time user without an account?  Setting up an account is quick and easy!  Please click the link below

You can also see below, the contact email addresses and telephone numbers for all repairing sites.

Unsure where to send your product for repair, or who to contact?

If you cannot match your GE product(s) you need to return with any of the product groupings and locations below, please email for guidance and we will make sure you are soon in touch with the right team to help you through this process.

Alternatively, you can...

Use SEARCH to find the information page for your product and contact the team listed under the SUPPORT sub-tab.

Repair & Replacement policy:  View the full detail of our Repair & Replacement Policy here.

Feedback on your recent return is very important to us. Please take this opportunity to tell us how we are doing by completing a brief RMA Customer Satisfaction Survey. (Your RMA Number is required to complete this survey.)
Click here to take the RMA Survey.

26 Castilian Drive, Suite B
Goleta, CA 93117
Phone: 877-429-1553 or 805-965-8000 option 4
RMA Email:
Download RMA Request Form (Word Doc)

Single Board Computers and I/O
Rugged Systems
Sensor Processing
Communications and I/O
LAN and I/O
WAN and Communications I/O
Video Compression and G2 Graphics Products
12090 South Memorial Parkway
Huntsville, AL 35803-3308
Phone: 1-800-433-2682
RMA Email:
Download RMA Request Form (Word Doc)

DSP, SBCs, Multiprocessors and Graphics, Video Trackers & Image Processing
Tove Valley Business Park
Towcester, Northamptonshire, NN12 6PF
United Kingdom
Phone: +44 1327 359444
RMA Email:
Download RMA Request Form (Word Doc)

Displays and Panel PCs

RMA Email:
Download RMA Request Form (Word Doc)

European Support, All Products
Memminger Str. 14 D-86159
Augsburg, DE
Phone: +49 821 5034-170
RMA Email:
Download RMA Request Form (Word Doc)