|GLOBAL CUSTOMER CARE VP, TINA TAYLOR
Customer Cases in Action
As a GlobalCare customer, you have chosen the best way to optimize your investment in our software and hardware solutions. We’re here to provide you with a comprehensive support infrastructure of people, processes and technologies that work together to help you realize the highest possible value from our products.
Delivering a Continuously High Level of Technical Support and Service
You can rely on GlobalCare to provide support through the complete lifecycle of our product use, from installation
through ongoing maintenance. During installation and application development, our support tools and advice ensure your installation is configured the right way from the start. As the project and installation scale, we provide support to help make your projects go faster and tools to enhance your productivity—increasing the value you receive from your solution investment.
Every day, our worldwide support team works around the clock, responding quickly to your questions and delivering the technical expertise you need. Our dedicated team of technical support professionals leverages a broad range of industry and product experience—and is continually committed to delivering the highest level of service—as illustrated in the following customer cases.