Let your System do the Work. Enable your Workforce. Terry Biederman | February 21, 2013 In part nine of Ask the Experts, Terry Biederman, global water industry manager at GE Intelligent Platforms, answers “How do you enable your workforce?”Picture a world where your equipment, things like PLC’s, now provide and drive workforce activities. When at work, picture an alarm popping up, say a pump fault. The system can drive that through an electronic center operating procedure, and then from there it can go and it can actually create a work order. Then the person can go out with their iPad, complete that work order, and capture labor and materials. Here, you've really got the full cycle moving all the way through with best practices of what it took to solve that problem.