The Right Track to Zero Downtime

In May, my 10-year-old got to experience the bright lights, sights and sounds of New York City for the first time. The printed train ticket was his birthday present. We had planned to depart from Washington, D.C., but at the last minute decided to stay north of Philly and catch an early train out of 30th Street Station to maximize our long weekend. Three days later, and a little more than a week before we were scheduled to leave, Amtrak made...